Thursday, August 12, 2010

City of Phoenix Droid App for Reporting Blight‏

The city of Phoenix is the first municipality in the nation to launch a free Droid application that will allow residents with Droid phones to point, click and send photos of graffiti, over-height weeds, abandoned shopping carts and other blight violations to the city's Neighborhood Services Department.

Droid phone users may download the application for free from the Droid Market by searching for the keyword "myphoenix" and then clicking on My Phoenix. Once installed, users will simply open the application and follow the prompts to take a picture of the violation and then tap “submit.” Using built-in global positioning system technology, the application will attach a location to the picture and send the complaint to the Neighborhood Services Department. Residents also can choose an option to receive updates on the status of their request.

The My Phoenix Droid app follows the June launch of an iPhone app, which was enthusiastically received by residents and neighborhood groups, resulting in more than 400 downloads to date. Phoenix has received calls and e-mails from other government agencies around the nation interested in developing their own applications. “These applications allow us to provide Phoenix residents with convenient mobile options for reporting blight violations in the community to supplement our existing intake options.” said Chris Hallett Neighborhood Services Department Acting Director.

Phoenix residents may also continue to report blight to Neighborhood Services by e-mail at
and by phone at 602-262-7844.

The Droid and iPhone applications were created at no cost to the city by Graffiti Protective Coatings, a graffiti cleanup company that serves government agencies in Arizona.

Neighborhood Services offers a wide range of programs to assist residents, including a graffiti removal program, a free tool-lending program, and classes and events designed to support neighborhood improvements. For more information, residents may visit or call 602-534-4444, which is dedicated to answering residents’ questions about how to get involved.

Source: City of Phoenix Neighborhood Services Department